Services

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Session types

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In-person counselling

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What to expect in your therapy session

Sessions usually last 50 minutes and the time between sessions is decided after completion of the initial session. Please note that EMDR sessions are generally longer.

In the first session, Kate typically gathers information about what brings you to therapy, your concerns, what’s been going on in your life and any symptoms and significant experience. Kate may want to learn about your childhood, education, work history, current relationships, short and long-term goals.

Opening up can be hard,  particularly to someone you’ve never met before but most clients report feeling quite comfortable in doing so. However if you do not feel ready to talk about something difficult at the time  that’s OK but know that your thoughts and feelings will help Kate understand you and how to help you in managing your problems and concerns.

Kate does not see couples for counselling but is happy to refer you to a psychologist who specialises in couples counselling.

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Fees

The Australian Psychological Society recommends a fee of $222 for sessions up to 60 min however in most cases I am happy to charge private patients a fee of $150.00. For EMDR consultations the recommended fee is $200 and a Medicare rebate is available.

If you are experiencing psychological concerns such as anxiety or depression, you may qualify for a Medicare rebate of $87.45 per session + an out of pocket fee of $52.55. You will need to visit your GP  or Psychiatrist prior to your first session and ask for a referral to see me via a mental health care plan.  Please note EMDR therapy attracts an out of pocket fee and is not Bulk Billed.

Medicare Rebates can be claimed directly following your appointment via Medicare’s EasyClaim. Please bring your Medicare and debit cards with you to your appointment to participate.

Private Health Funds

Many healthcare funds offer rebates for psychological services – check with your fund for details. In most cases, private health rebates can be claimed on site via our HICAPS facility. Unfortunately, you cannot use your private health insurance in conjunction when claiming a Medicare rebate.

Workcover and other Rehabilitation/Compensation Agencies

I am very happy to work with these agencies.

Veterans Affairs, and Serving Military

I am registered to work with DVA and serving military and enjoy working with these clients. With an interest in clients suffering PTSD and Trauma I utilise CBT and ACT in my treatment strategies.

CANCELLATION POLICY

When appointments are made, this time is reserved especially for you The Client. 24 hours notice is required for appointments that are cancelled or postponed, otherwise, the Client may be charged a cancellation fee.

This policy is in place to allow us to offer the allocated time to another client who may be on a cancellation or waiting list for an appointment.

Sometimes Clients are unable to keep an appointment because of sudden illness or an unexpected personal emergency.  If this happens to you, please contact us as soon as possible to explain the problem and we will usually waive this fee.  If you do not keep an appointment and don’t advise us, we may charge you for the missed appointment time.

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Zoom counselling

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What to expect in your therapy session

Zoom counselling, also known as telehealth or online counselling, is effective, confidential and convenient if you live in a rural or remote area, or it doesn’t suit you to visit a clinic in person. Sessions usually last 50 minutes and all you need is a computer, internet connection and a private room.

Why choose Zoom counselling

  • You can find a convenient appointment time that suits your life and situation
  • You can find a convenient appointment time that suits your life and situation
  • You are able to access counselling appointments quickly
  • You are unable to physically get to an office location
  • You are living in a remote or rural location
  • You would prefer to have counselling from the comfort of your own home
  • It just suits you better

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Fees

Zoom counselling and coaching sessions are available for $170. From November 2017, if you live in a remote area (with a population of less than 15,000), you will be eligible for Medicare rebates up to $124.50 for 7 sessions if you receive a Mental Health Care Plan from your doctor.

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Practice hours

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Monday: 11-4
Tuesday: Telehealth
Thursday: 10-3
Saturday: 9-1

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″][et_pb_blurb title=”Book by phone” use_icon=”on” font_icon=”%%89%%” icon_color=”#ffffff” use_circle=”on” use_circle_border=”on” circle_border_color=”#ffffff” use_icon_font_size=”on” _builder_version=”3.0.89″ header_font=”||||||||” header_font_size=”25px” text_orientation=”center”]

We’re happy to take your call to book in a session

+61 7 55789000

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″][et_pb_blurb title=”In-person sessions” use_icon=”on” font_icon=”%%259%%” icon_color=”#ffffff” use_circle=”on” use_circle_border=”on” circle_border_color=”#ffffff” use_icon_font_size=”on” _builder_version=”3.0.86″ header_font=”||||||||” header_font_size=”25px” text_orientation=”center”]Book standard in-person sessions at our practice located at Robina Town Centre Medical Centre.
[/et_pb_blurb][et_pb_button button_url=”/contact/” button_text=”Book Session” button_alignment=”center” _builder_version=”3.16″ animation_style=”fade” animation_duration=”1400ms” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″][et_pb_blurb title=”Zoom sessions” use_icon=”on” font_icon=”%%107%%” icon_color=”#ffffff” use_circle=”on” use_circle_border=”on” circle_border_color=”#ffffff” use_icon_font_size=”on” _builder_version=”3.0.86″ header_font=”||||||||” header_font_size=”25px” text_orientation=”center”] Flexible and available by request as required and will work to your schedule as my availability allows. [/et_pb_blurb][et_pb_button button_url=”/contact/” button_text=”Book Session” button_alignment=”center” _builder_version=”3.16″ animation_style=”fade” animation_duration=”1400ms” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_button][/et_pb_column][/et_pb_row][et_pb_row use_custom_width=”on” custom_width_px=”1220px” use_custom_gutter=”on” gutter_width=”2″ custom_padding=”25px||14px|” custom_padding_phone=”0px||40px|” custom_margin=”|||” make_equal=”on” custom_padding_last_edited=”on|desktop” background_color_2=”rgba(0,0,0,0.04)” background_color_3=”rgba(255,255,255,0.7)” background_color_4=”rgba(0,0,0,0.04)” padding_top_1=”25px” padding_top_2=”25px” padding_top_3=”25px” padding_top_4=”25px” padding_right_1=”20px” padding_right_2=”20px” padding_right_3=”20px” padding_right_4=”20px” padding_bottom_1=”10px” padding_bottom_2=”10px” padding_bottom_3=”10px” padding_bottom_4=”10px” padding_left_1=”20px” padding_left_2=”20px” padding_left_3=”20px” padding_left_4=”20px” padding_1_phone=”25px|20px|10px|20px” padding_1_last_edited=”on|desktop” _builder_version=”3.0.87″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” animation_style=”fade” animation_duration=”1850ms” saved_tabs=”all”][et_pb_column type=”4_4″ _builder_version=”3.0.47″][et_pb_text _builder_version=”3.0.86″ custom_margin=”|||” custom_padding=”10px|10px|0px|25px” custom_padding_phone=”|0px||0px” custom_padding_last_edited=”on|tablet”]

Privacy and confidentiality

The information shared in our session is private and confidential.

The only exception to this is if you should present as a risk of harm to yourself or others or in cases of abuse or neglect of children or dependent adults. In these circumstances, I will advise you of my concerns and discuss next steps with you.

There may be occasions where you would like me to liaise with other parties or health care providers on your behalf (for example, schools, employers, doctors, allied health care providers). In these situations, I require your permission to make contact and we will discuss in advance the nature of the information to be shared.

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Cancellation policy

I understand that needs and priorities can change and will work with you should you need to reschedule your session time. Should you need to cancel with less than 24 hours’ notice, a $50 fee will be charged. Thank-you for your consideration.

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